Payment Policy – ZENTOPIC

Effective Date: February 24, 2025

At ZENTOPIC, we aim to offer our customers a secure, seamless, and efficient shopping experience. This Payment Policy outlines the terms and conditions related to the payment methods, security measures, and billing practices used when purchasing products from our website.

1. Accepted Payment Methods

We accept the following forms of payment for purchases made on ZENTOPIC:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    You can also use PayPal to make secure payments for your order.

  • Other Secure Payment Methods:
    We may offer additional payment options, such as payment through Apple Pay or Google Pay, which will be available at checkout based on your location and device.

All payment transactions are securely processed through our payment gateways. Please note that your payment method must be valid and authorized for use before completing your purchase.

2. Currency

All prices listed on the website are in U.S. dollars (USD). For international customers, currency conversion will be handled by your payment provider or bank. Please be aware that exchange rates may vary, and your financial institution may charge foreign transaction fees.

3. Order Confirmation and Payment Processing

Once you submit your order and payment information, we will process your payment securely. Upon successful payment, you will receive an order confirmation email detailing the products you have purchased.

If there are any issues with payment processing (e.g., insufficient funds or incorrect card details), we will notify you promptly, and your order will not be finalized until payment is completed successfully.

4. Billing Information

To complete your purchase, you must provide accurate billing information, including your name, shipping address, payment method details, and any other required information. By submitting this information, you confirm that all the details provided are accurate and up-to-date. You are also responsible for ensuring that the payment method you provide is valid and authorized for the transaction.

5. Authorization and Payment Holds

When placing an order, your payment method will be authorized for the full purchase amount, including applicable taxes and shipping fees. This authorization ensures that the payment method is valid. Your card will not be charged until the order is processed and shipped. However, some banks or credit card companies may place a temporary hold on funds for authorization purposes. The hold will be released if the order is not processed.

6. Sales Tax

Sales tax will be applied to all orders within the United States, as required by law. The applicable tax will be calculated at checkout based on the shipping address provided. Customers outside the United States may be subject to import duties and taxes, which are not included in the product or shipping cost and are the responsibility of the customer.

7. Promotions, Discounts, and Coupons

From time to time, ZENTOPIC may offer promotions, discounts, or coupon codes that can be applied during checkout. These discounts are only valid during the specified promotional period and cannot be combined with other offers unless explicitly stated. Please ensure that you enter any discount codes at the time of checkout; no retroactive adjustments will be made.

8. Security

We take your security seriously and use industry-standard encryption to protect your payment details. All transactions on ZENTOPIC are processed through secure payment gateways, and we never store sensitive payment information, such as credit card numbers, on our servers. For added security, we employ SSL (Secure Sockets Layer) encryption to ensure that all your personal and financial data is kept confidential.

9. Payment Authorization and Fraud Prevention

We use fraud detection and prevention measures to ensure that orders are valid and that the transaction is legitimate. If we detect any suspicious activity or fraudulent transactions, we reserve the right to cancel or block the order and contact you for further verification.

10. Failed Payments

If a payment fails due to issues such as insufficient funds, expired credit cards, or incorrect information, we will notify you immediately, and your order will be placed on hold. You will need to update your payment information and re-submit the order for processing. Failure to resolve payment issues within a reasonable timeframe may result in the cancellation of the order.

11. Contact Us

If you have any questions about our payment methods, need assistance with your payment, or encounter issues during checkout, please contact us: